Terms of Service

    Please review the following terms and guidelines before completing your booking. They outline important conditions, policies, and responsibilities for our services.

    1. Introduction

    These Terms & Conditions apply to your use of www.wildtrailresort.com as well as any communications and reservations made through our platform. By accessing this website, you accept these terms.

    2. Website Management

    This is not the official portal of Rajaji Tiger Reserve. The website is managed by Eco Vikas Samiti, operating under the guidance of the Forest Department, and managed by experienced local guides associated with the committee.

    3. Services Offered

    Wild Trail Resort assists with jungle safari bookings, eco-resort stays, and adventure experiences near Rajaji National Park. All rates and tour details are subject to updates when needed.

    4. Advance Booking Requirements

    For advance bookings, it is mandatory for all visitors to provide their Aadhaar ID, and a 25% advance payment is required to confirm the reservation.

    5. Booking & Payment Process

    • Reservations can be requested through our website contact form.
    • Our team confirms availability and pricing promptly after receiving your inquiry.
    • Payments are received strictly via QR code or bank transfer.
    • No online payment or card details are collected on our website.

    6. Cancellation & Refunds

    In case of booking cancellation, the advance payment made will be non-refundable.

    7. Visitor Conduct & Safety

    • Please provide correct and complete details when submitting inquiries.
    • Follow all forest safety guidelines and instructions given by your guide during activities.
    • We are not responsible for injuries or losses resulting from rule violations or natural causes.

    8. Limitation of Liability

    We aim to keep all website content accurate and up to date, but cannot guarantee it is free of minor errors. Wild Trail Resort is not liable for indirect or incidental losses arising from the use of our site or services.

    9. Intellectual Property

    All text, photos, and media on this site are owned or licensed by Wild Trail Resort. Unauthorized use is prohibited.

    10. Third-Party Links

    We may link to external websites; we are not responsible for their content or terms.

    11. Safari Zone Changes & Natural Calamities

    In the event of any natural calamity such as rain, storm, or other unforeseen circumstances, if the safari zone needs to be changed, the change shall be considered valid and acceptable. (And there will be no refund of money)

    12. Stay Entry Timings

    Entry to the stay is permitted only between 6:00 AM and 7:00 PM. No entry will be allowed beyond this time, as the property lies within the Rajaji Tiger Reserve Forest Area. These timings are in strict accordance with the official forest department guidelines, and all guests are required to adhere to them without exception.

    13. Contact Us

    • Email: rajajiwildtrailchilla@gmail.com
    • Phone: +91 9927180586,+91 7055622731, +91 7906333701, +91 9027115445, +91 9520899701
    • Whatsapp : +91 9927180586, +91 7906333701
    • Address: Ganga Bhogpur Talla, near Chilla Canal, Rishikesh, Uttarakhand 249306, India